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Return Policy
For eligible purchases, you can return a product for 30 calendar days from the date you received it and get a full refund. We do not accept product Exchanges. Contact and Email us for your Return Product at: info@ricajen.com
To complete your return, will received a download print return shipping label with instructions and where to send packages. Items returned can be shipped for FREE when using our download print return shipping label.
Once your return is received and inspected, will send you an email to notify you that we have received your returned product and approval or rejection for your refund.
If you are approved, refund will be processed and credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
RETURN WINDOW: 30 days calendar
RETURNS: Accept returns for both defective and non-defective products
EXCHANGES: Not accepted
PRODUCT CONDITION: New and slightly used
SHIP METHOD: By mail
RETURN LABEL: Download and print, Free
RESTOCKING FEES: No cost
REFUND PROCESSING: 7 days