Refund policy

We have 30-Day Return Policy, return a product within 30 days after receiving the item and get full refund. Contact us for return product at: info@ricajen.com OR ricajen.com/pages/contact.

Product Return: Accepting Defective and Non-Defective

Product Condition: New and Slightly Used

Return Window: 30 Days

Return Method: By Mail

Restocking Fee: No Cost

Return Label: Email Download Print (Free)

Refund Processing: 3-10 Business Days

Exchanges: Accepting Product Exchange 

RETURN/REFUND
We send out email for download print return shipping label (free) with instruction on how and where to send packages. If return product is accepted and approved for refund, will be refunded automatically on original payment method within 3-10 business days. (PLEASE NOTE) Maybe delay for bank or credit card company to process and post refund.

CONTACT
Email: info@ricajen.com
Contact Page: ricajen.com/pages/contact